Norstar: Systems - Compact CICS

Overview

Designed for growing businesses, the Norstar Compact Integrated Communications System (CICS) offers from 4 to 8 lines and 8 to 24 telephone extensions. It supports all Norstar and Business Series telephones, including fully-featured digital functions with LCD and soft keys. Easily add Norstar applications, such as voice mail, automated attendant, computer telephony integration (CTI), and automatic call distribution (ACD).

Key Features:

From 4 to 8 lines and 8 to 24 telephone extensions
Voicemail, automated attendant, and internal fax switch support
Supports Digital Mobility plus all Norstar and Business Series phones
Modular, scalable design
High bandwidth to the desktop

Features & Benefits

Features

A flexible building-block design expands with your business easily and cost-effectively.
Grows from a 4x8 to an 8x24 capacity.
Voice mail, automated attendant, telephone and computer telephony integration (CTI) support.
Easily add enhancements as business needs change.
Supports all Norstar and Business Series Terminals.
Key popular features include:
- Integrated Automated Attendant
- Calling Line Identification (CLID)
- Direct Inward System Access (DISA) for remote dial-in
- Auto Daylight Savings Time
- Paging
- Music on Hold
- Automatic Set Relocation
- Toll Restriction

Benefits

High bandwidth to the desktop — lets you use applications like BRI ISDN and Computer Telephony Integration without changing your existing wiring.
Modular, scalable design:
- Lets you choose the options that fit your needs today, and still be ready for the future.
- Increase system size with expansion cartridges.
- Tailor your communication capabilities to your company's changing needs simply by adding applications.
Digital technology — creates a platform for current and future PC-based applications. Special software packages can distribute calls, track billable activity, and even generate reports on incoming and outgoing telephone calls.
Outstanding quality — ensures that Norstar is one of the most durable and reliable key systems available, with one of the lowest failure rates in the industry.

Technical Specifications

Service Tone Cadences
Tone	Cadence (Seconds)
Busy	0.5 on / 0.5 off
Confirmation	1.0 on / 1.0 off (3 bursts followed by no tone)
Expensive Route	0.3 on / 0.3 off (3 bursts)
Overflow	0.25 on / 0.25 off
Recall	1.0 / 1.0 off (3 bursts followed by steady tone)
Ringback	2.0 on / 4.0 off
Ring Splash	0.2 on (1 burst)

Power Specifications
Characteristics	ICS
Voltage V ac	110 - 120
Current A rms (max)	1.9
Frequency Hz	45 - 70
Crest Factor	4.0

Telephone Loop Specifications
Characteristics	Value
Loop resistance	64 Ohms (300 m of 0.5 mm wire or 1000 ft of 24 AWG wire)
Loop length	300 m (1000 ft) without SAPS, 780 m (2600 ft) with SAPS
Min. voltage at telephone	10 V dc
Current at telephone (idle)	45 mA nominal
Current at telephone (active)	80 mA maximum

Electrical Requirements
Characteristics	Spec/Value
Electrostatic discharge
ICS and telephones	IEC 1000-4-2 / EN 61000-4-2 severity level 3 max.of 8 kV with a 300 Ohm/150 pF probe
Connectors	IEC 1000-4-2 / EN 61000-4-2 severity level 2
Radiated Immunity	max. of 5 V/m from 100 kHz to 1 GHz
Conducted immunity	max. of 3 V rms from 150 kHz to 30 MHz

Internal Analog Terminal Adapter Specifications
Characteristics	Spec/Value
Battery voltage	-31 V dc +/- 10%
Maximum loop length	900 m (3000 ft.)
Maximum loop current	25 mA
Current limit	39 mA
Ringing voltage at T/R	50 Vrms
Maximum ringing load	2 REN
Ringing frequency	20 Hz
Ring trip time limit	150 ms

Physical Specifications
Characteristics	Spec/Value
Height	18.2 in.
Width	9.8 in.
Depth	6.5 in.
Weight	6.7 lbs. (8 lbs with all slots filled)

If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2241 or 877 888 3588 for more immediate help and advice.